FAQs

What material are your products made from?

We work with various materials. Our most common use material is a polystyrene blend, otherwise known as a plastic. We use this as our primary material for it's ease of function across multiple applications, best customer value for our price point and lightweight properties. We also work with plastic engraving stock, various PVC materials, and corrugated plastic just to name a few.

 When will my items ship?

Many items will ship same day. Some items are manufactured to order, please allow 48hrs for shipment.

What shipping services do you use?

One benefit of offering free shipping is that we can "shop" for the best price available from multiple carriers. Whenever possible we ship USPS First Class and Priority Mail. For large/heavier orders we ship UPS or Fedx ground.

Do you offer international shipping?

We currently don't offer international shipping through our website. However, we do offer international shipping through our sister ebay store. Many of our items are available through ebay's global shipping program. If you are having trouble finding what you need on our ebay store, please contact us. We are happy to help.  https://www.ebay.com/str/shopcitydirect

 

Do you offer volume discounts that are not available through your website?

Yes, for large quantities please contact us. Click here to Contact Us.

 Do you offer wholesale pricing?

Yes, minimums apply. Not all items are eligible for wholesale pricing. Please contact us for details. Click here to Contact Us.